1. Agreement to terms
By accessing or using the website and services provided by College Success Coaching (“we”, “us”, or “our”), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access our website or services.
2. Description of services
College Success Coaching provides academic advising, mentoring, and readiness programs to assist students in their higher education journey. We provide personalized guidance, strategies, and emotional support based on extensive professional experience in higher education.
3. Disclaimer of guarantees
While we strive to provide the highest quality guidance and support, College Success Coaching does not guarantee specific academic results, grades, or college admission. Educational outcomes depend on numerous factors entirely outside of our control, including the student’s own effort, dedication, institutional policies, and external personal circumstances.
4. Payments and bookings
No payments are processed directly on this website. Forms and scheduling tools (e.g., Calendly) present on this site are used exclusively for arranging initial consultations and organizing meetings, responding to inquiries, and delivering the newsletter and free guides you request.
Specific payment terms, session fees, cancellation policies, and refund policies for ongoing coaching services will be governed by a separate, direct agreement provided to the client by College Success Coaching prior to the commencement of any paid services.
5. Information you submit & communications
When you submit a form, subscribe to our newsletter, or book a consultation, you agree that the information you provide will be collected and stored using third-party tools, including HubSpot, and handled as described in our Privacy Policy. You agree to provide accurate information, and you confirm that you are authorized to provide any information you submit about a student.
By submitting your contact information, you consent to our contacting you by email, and by phone if you provide a number, about your inquiry and our services. If you sign up for the newsletter or request a free guide, you also agree to receive related emails from us. You can unsubscribe at any time using the link in any email or by contacting us at coach@thinkingcritically.us.
Our website is not a secure channel for sensitive information. Please do not submit financial account numbers, government ID numbers, or confidential student records through our forms.
6. Third-party services
Our website relies on third-party services such as HubSpot, Calendly, Google Analytics, and YouTube. Your use of those services is also subject to their own terms and privacy policies, and we are not responsible for their content or practices.
7. Intellectual property
All content published and made available on our site, including but not limited to text, logos, documents, images, and downloadable materials, is the property of Louis Newman and College Success Coaching. This includes all materials related to the book Thinking Critically in College.
8. Governing law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.