1. Introduction
Welcome to College Success Coaching. We respect your privacy and are committed to protecting your personal data. This privacy policy informs you how we handle the information you provide when you interact with our website and outlines your privacy rights.
2. The data we collect & how we collect it
We collect only the personal data needed to respond to you and provide our services. This includes information you voluntarily provide to us through:
- Our website contact form
- Newsletter sign-ups
- Our appointment scheduling platform (Calendly)
Depending on the form, the information you provide may include your name, email address, phone number, your student’s class year, how you learned about us, the programs or free guides you are interested in, and any other details you choose to share in your message.
We store this information, along with a record of our communications with you, in HubSpot, a customer relationship management (CRM) and marketing platform. We use HubSpot to organize inquiries, respond to your requests, send the free guides and newsletter you ask for, and follow up about our services.
Additionally, we use HubSpot tracking code, Google Analytics, and cookies to automatically collect technical and usage data, such as your IP address, browser type, device type, referring website, pages viewed, and generalized location. HubSpot may place a cookie on your browser and link your visits to the contact record created when you submit a form, so that we can understand which pages and content are useful to you. Google Analytics data is used in anonymized form to analyze website traffic and improve your browsing experience.
3. Data sharing and third parties
We value your trust and privacy. We do not sell, trade, rent, or otherwise share your personal information with third parties.
This exclusion does not apply to trusted third-party service providers who assist us in operating our website or conducting our business (such as HubSpot for contact management, email communications, and website analytics; Calendly for managing bookings; and Google Analytics for website analytics). These providers process information on our behalf, solely to facilitate our operations, and are bound by their own confidentiality and privacy terms. You can learn more about how HubSpot handles data in the HubSpot Privacy Policy.
Because HubSpot and our other providers may be located in, or store data in, the United States or other countries, your information may be processed outside the place where you live. We may also disclose information if required to do so by law.
4. Cookies and tracking technologies
Our website uses cookies and similar technologies, including those provided by HubSpot and Google Analytics. You can control or delete cookies through your browser settings, and you can use browser features or extensions that block tracking. Blocking cookies may affect how some parts of the site work. Google offers a browser add-on to opt out of Google Analytics.
5. How long we keep your information & your choices
We keep the information in HubSpot for as long as it is useful for responding to you and providing our services, unless a longer period is required by law. If you receive our newsletter or other emails, you can unsubscribe at any time using the link in any message. You may also ask us to access, correct, or delete the personal information we hold about you, and, if you are a California resident, you have additional rights under California privacy law, including the right to know what personal information we collect and to request its deletion. We will not discriminate against you for exercising these rights.
6. Children’s privacy
Our website is intended for parents, guardians, and adult users. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
7. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.
8. Contact us
If you have any questions about this Privacy Policy, or wish to access, correct, or request the removal of your data from our systems (including HubSpot), please contact us at: